01 January, 2020

AIA Toastmasters Club, 14th November 2019: Investing in Our Future, & What That Costs

On 14th November 2019, AIA Toastmasters Club held its chapter meeting.  Zhuo Shu Zhen, DTM, served as Sergeant-at-Arms.  Eric Tan, DTM, served as Toastmaster of the Day.  Gerald Ong, DTM, served as Table Topics Master.  Mandy Poon served as Timer.  Linda Lee served as Ah Counter.  Liang Ye served as Creative Director.  Penny Radcliffe served as Language Evaluator.

The Theme, Set and Delivered

Zhuo Shu Zhen, DTM, wowed the crowd and explained the theme for the meeting: “Investing in Our Future.”  She invested in learning how to be a more effective communicator, a decision worth more scrutiny than it usually receives.  Communication skills are one of the few investments with no market volatility, no liquidity risk, and a compounding return that follows a person into every room they walk into for the rest of their career.

Eric Tan, DTM, gave his own take, as Toastmaster of the Day, on investing in our future.  For him, investment runs three layers deep: in ourselves, in our personal development, and in our networks.  Jack Sia, in his opening address as President, spoke about the club’s shared values.  Aspiring to be better requires investing in ourselves and in our relationships, because AIA Toastmasters, at its core, is in the business of relationships.

The Maiden Speech

David LowHung gave his maiden speech, stating three goals: to speak better, to lead better, and to mentor better.  He wants to improve his ability to speak off the cuff and sharpen his interactions with others.  His personal motto, to aspire to inspire before he expires, is the kind of line that sounds glib until a person commits to living up to it in public.

Dragon Boats as a Leadership Laboratory

Gordon Kwok gave a presentation on dragon boat racing, walking through the mechanics of how a paddling team is structured and the values the sport instils around team building.  Dragon boat racing offers a genuinely instructive metaphor for organisational leadership: twenty paddlers must synchronise stroke rate exactly, because a single paddler out of rhythm slows the entire boat rather than merely underperforming individually.  Few sports make the cost of poor coordination this immediate or this visible.

Servant Leadership, Backed by the Data

Frances Goh expounded on her leadership style.  To her, leadership is service.  She told the story of her former colleague, Samantha, known for caring for her team beyond simply tracking production numbers, and never asking for anything in return.  When Samantha finally needed her team’s help hitting a number, she asked directly, and her team finished among the top three for the year.  They did it for her.

This is not a sentimental anecdote standing alone.  A meta-analysis of eighty-five studies covering 16,803 participants confirmed servant leadership produces measurable positive links to satisfaction, commitment, creativity, and performance, alongside a measurable negative link to turnover intentions.  Samantha’s team did not perform because a spreadsheet demanded it.  They performed because years of unreciprocated care had built exactly the kind of trust the research says predicts discretionary effort when it finally gets asked for.

A Friend’s Final Chapter

Cindy Gan told us of her time in the oncology ward, where she reconnected with her long-time friend Evelyn, a cancer patient there.  Evelyn was extremely ill, yet retained her bubbly personality throughout, which is its own form of courage.  Evelyn had worked as a sales executive in the advertising industry before her diagnosis.  Her treatment was fortunately covered by her insurance, though by the time she was diagnosed, the cancer had already reached Stage 4, having begun in her lymph nodes before spreading to her breasts and intestines.  This experience became the catalyst that led Cindy to eventually become a financial services consultant, converting a personal loss into a professional purpose that continues protecting other families from facing the same gap Evelyn’s own coverage, thankfully, closed for her.


Terence Nunis, DTM | Division Advisor, District 80 Division M | Club Advisor, AIA Toastmasters | Past President & Founder, Awesome Toastmasters





































































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