Covid-19: Important Updates on AIA Shield Coverage

From 20^th October 2020, the Ministry of Health has lifted the exclusions in MediShield Life (MSHL) and Integrated Shield Plan (IP) coverage for COVID-19 related inpatient costs for patients who travelled against advisory, and left Singapore on or after the 27^th March 2020. 

With the lifting of the exclusion, persons insured under AIA HealthShield Gold Max who are admitted to hospitals for inpatient COVID-19 treatments on or from 20^th October 2020, will be allowed to claim under the policy, subject to the policy conditions. 

Frequently Asked Questions (FAQs)

1. If the Insured is travelling outside Singapore on or from 20^th October 2020, does AIA HealthShield Gold Max pay for admission due to COVID-19 in Singapore or overseas?

Yes it does, subject to the policy conditions. 

2. If the insured travelled before 20^th October 2020, but under the Reciprocal Green Lane and Special Green Lane Fast / Green Lane arrangements, or has been granted the approval for the travel by the MOH, does AIA HealthShield Gold Max pay for admission due to COVID-19 in Singapore or overseas?

Yes it does, subject to the policy conditions. 

3. Will I be able to claim under my AIA HealthShield Gold Max’s Emergency Overseas (Outside Singapore) Medical Treatment Benefit if I am hospitalised overseas due to COVID-19, having left Singapore from 27^th March 2020, in violation of MOH’s travel advisory?

Yes, provided you are admitted to hospitals for inpatient COVID-19 treatments on or from 20^th October 2020, and subject to policy conditions.