03 January, 2021

Corporate Toastmasters Clubs are a Career Weapon, Not a Hobby: The AIA Toastmasters Case

Joining a corporate Toastmasters club is ultimately about networking and getting noticed by management, your bosses’ bosses.  This is not just about good speeches and winning contests.  Outside of Toastmasters, nobody cares about contests.  They function as an affectation to make people feel validated, but unless there is a concrete strategy for translating that validation into visible benefit for the company, it remains a personal accolade.  Nothing more.

Internal Visibility is Worth More Than an External CV

Upper management in a growing company is always on the lookout for people of potential.  Promotion within is seen as better than bringing in someone from outside the company.  Wharton Professor Matthew Bidwell’s own research confirms exactly why.  External hires cost 18% to 20% more than internal promotions for the same role, take three years to perform as well as an internally promoted employee, and are 61% more likely to be terminated and 21% more likely to quit within the same window.  Internal promotions take seven years to earn as much as an external hire is paid on day one, and outperform them from the start.  External hiring only makes sense when a company needs specific skills or networks it genuinely lacks internally, or when a board needs public distance from a previous regime’s failures.  Otherwise, internal promotion is cheaper and carries less risk, and one goal of joining a Toastmasters club is being identified as the kind of internal candidate that data favours.

AIA Toastmasters demonstrates what this looks like when done properly.  Management support runs deep enough that AIA’s own Chief Executive Officer, Wong Sze Keed, is herself a member of the club, alongside a considerable portion of the executive team.  That did not happen by accident.  Successive Executive Committees made deliberate presentations to leadership on how effective communication training advances corporate goals directly, and management responded by treating Toastmasters as integral internal training rather than an employee benefit tolerated on the side.  Being part of a club with that level of institutional buy-in demonstrates commitment to the company’s growth in a way an external CV line never can.  Members are investing time and effort into communication, analysis, and organisation, and a corporate club that runs the same generic programme as every public club has wasted that positioning.

Speeches Should be Policy Statements, Not Performances

When a member speaks at AIA Toastmasters, that platform should elucidate ideas on product placement, marketing strategy, and the wider question of how the business can articulate a stronger position for its products, services, and values.  This demonstrates an in-depth understanding of company strategy and market positioning to the very management watching from the audience.  A good evaluation should focus on the technicalities of the message, demonstrating analytical rigour, a different emphasis from the theatrics many Toastmasters clubs reward, “using the stage,” a mindless call for vocal variety, or reliance on props.  A corporate club is demonstrating the ability to evaluate proposals, not entertain a room.

Table Topics sessions should focus on client objection handling and situational scenarios, letting participants demonstrate market knowledge and the ability to push an agenda convincingly.  These are direct demonstrations of the ability to manage internal and external stakeholders and win them over to a specific position, exactly the skill set a future manager needs proven before anyone hands them a team.

Being part of a corporate club means the intent, beyond the club itself, is demonstrating these skills on a higher plane.  Members represent the company, and should use that platform to prove suitability for higher management: organisational skill, team building, strategic communication, and planning.  A demonstrated ability to make the people around you better enhances your own value directly, since you have created value in human capital, not merely in your own output.

Above all, this is about developing people skills, and most people misunderstand what that means.  Being liked is not always useful.  Being respected, and occasionally feared, carries more weight.  Altruism is a fickle mistress.  The language of power and self-interest is far more dependable, and rhetoric is the most efficient means of speaking that language.  Communication only becomes effective once people understand the rewards of success and the consequences of failure clearly.

Workshops Beat Contests at the Corporate Level

Every Toastmasters club organises contests.  Corporate clubs should focus instead on workshops, training programmes, and speech incubators.  This lets members create programmes and take ownership of them, a demonstration of initiative, commitment, and responsibility.  It spreads risk by drawing the wider club into the effort and taps into the broader Toastmasters network beyond the company’s own walls.  Genuine leadership develops through exercises like these, building self-awareness in a way a scripted contest speech rarely does.

Toastmasters programmes run on timelines, and chapter meetings run on the clock.  Committing to those timelines matters.  A three-month programme should take three months.  A two-hour meeting should take two hours.  Time is money, and time wasted is money wasted.  A programme run to schedule associates its organiser with efficiency, and builds a record management can reference directly when a promotion decision comes up.

Why the Syllabus Trains Strategic Thinking, Not Just Delivery

Committing to the Toastmasters syllabus develops thinking skills at a strategic level, not merely communication skills.  A club president is not delivering a series of disparate addresses.  He is articulating and affecting policy, and every address should read as a consistent statement of vision and the roadmap toward it.  As Area Director, Division Director, and beyond, that same discipline scales, building a documented record of strategic thinking a resume alone cannot demonstrate.

Because Toastmasters is a volunteer programme, the standard of office holders, at club level and above, is not consistently high.  The bar for running for office sits low, since many candidates are simply accumulating time toward their Distinguished Toastmaster designation.  “Where Leaders are Made” is branding.  It is not automatically reality, and a system where officers serve single terms does not naturally encourage long-term strategic thinking.  This inadequacy is an opportunity.  Where the general standard of leadership is lacking, it becomes an excellent showcase of what not to do, and a genuinely useful lesson in exactly those failures.  In that environment, competition for management’s attention is thinner, provided the effort is orchestrated deliberately rather than left to chance.

Toastmasters is also a forgiving environment for trying something new, being innovative, and challenging convention.  It functions as a laboratory for forward-thinking, progressive programmes, refined here, and ported back to the company once proven.  This is the place to attempt something and fail spectacularly, at low cost, before ever risking that failure on company time.

Handling Criticism is the Underrated Skill

One under-heralded skill built through Toastmasters is the ability to criticise ideas thoughtfully, and to receive criticism gracefully, through the evaluation of project speeches.  Being thoughtful in these interactions while still making a point is a foundation for building a team and addressing superiors credibly, a skill most managers never receive formal training in at all.

Corporate clubs should actively recruit across the entire company, particularly from management, building networks across departments that pay off directly in career advancement.  Active participation in Division and District programmes extends that same networking function further, building relationships and bonds that outlast any single employer, useful even after a member eventually leaves the company.

Understood and used properly, a corporate Toastmasters club, run the way AIA Toastmasters has been run, is a genuine weapon for anyone with ambitions of climbing toward higher management.  Career advancement never rests on competence alone if nobody in a position to promote you knows how competent you are.  It requires a network and a showcase.  A corporate Toastmasters club, taken seriously rather than treated as a hobby, is precisely that showcase, and Wharton’s own data on internal promotion confirms the company watching you has every financial incentive to notice.


Terence Nunis, DTM | Division Advisor, District 80 Division M | Club Advisor, AIA Toastmasters | Past President & Founder, Awesome Toastmasters



No comments:

Post a Comment

Thank you for taking the time to share our thoughts. Once approved, your comments will be poster.